AA

Situation

Fire warden training and Incident commander training was identified as a shortfall across their 6 sites, varying from 17 storey headquarters in Basingstoke to customer support/breakdown control centre in Birmingham and insurance centres in Newcastle, Manchester and Wales.

Solution

Solution – With over 10,000 Staff throughout these sites, Tower Fire Group designed a bespoke training package for each site, training line managers as fire wardens and senior managers as Incident Controllers.